Terms & Policies
Terms of Service
Last Updated: March 31, 2022
STRIGO TERMS OF SERVICE
Strigo Inc. and its affiliates (collectively, “Strigo”, “Company”, “we” or “us”) welcome you (the “User” or “you”) to our website at https://strigo.io/ and any additional website and/or web pages owned and/or operated by Strigo (such as landing pages of ads) (collectively, the “Website”).
If you order Services through an on-line registration page or an order form (each, an “Order Form”), the Order Form may contain additional terms and conditions and information regarding the Services you are ordering. Unless otherwise expressly set forth in any such additional terms and conditions applicable to the specific Services which you choose to use, those additional terms are hereby incorporated into the Terms in relation to your use of such Services.
By accepting these Terms you represent and warrant that any and all information you provide us through the Website and/or the Services is true, accurate and complete. The provision of false or fraudulent information is strictly prohibited.
1. Services and Website
1.1 Strigo offers a suite of education software-as-a-service solutions provided through a single platform. The Strigo platform is designed to improve the impact and engagement of customers’ education and training programs and offers Strigo Academy, Strigo Classroom and Strigo Labs.
Strigo Academy enables companies to provide immersive self-service learning experiences directly inside their product so they are available exactly when and where users need them the most.
Strigo Classroom helps deliver highly engaging live training sessions in a single unified environment that seamlessly integrates live hands-on practice with product training sessions.
Strigo Labs provides virtual cloud-based labs designed to teach any type of software, from a single app to complex technical stacks, in a way that is easy to use, provision and scale.
1.2 The Website offers basic information on our company, our team, our technology and the various services we offer. You can also contact Strigo through the Website.
1.4 Strigo uses commercially reasonable efforts to maintain the highest Services availability. However, Strigo cannot guarantee that the Services will operate in an uninterrupted or error-free manner. Strigo performs Services maintenance and uses commercially reasonably efforts to schedule system down-time to off-peak hours and to avoid service interruptions and delays. Strigo may, in its sole discretion, discontinue the Services or modify the features of the Services from time to time without prior notice. You agree that Strigo shall not be liable to you or to any third party for any modification, suspension, or discontinuance of any of the Services.
1.5 You must be at least thirteen (13) years of age to use the Website and Services. By agreeing to these Terms, you represent and warrant to us: (i) that you are at least thirteen (13) years of age; and (ii) if the User of the Services is under the age of thirteen (13) or is under the age of legal eligibility and capacity in the jurisdiction applicable to such User you hereby confirm that you are the legal guardian of the User and both you and the User have read and agreed to these Terms and approved of the User’s continued use of the Services subject to these Terms; (iii) that you have not previously been suspended or removed from the Services; and (iii) that your use of the Website and Services is in compliance with any and all applicable laws and regulations.
1.6 Except as otherwise specified herein, Strigo is granting you with a limited personal, non-exclusive, non-assignable, non-transferrable, non-sublicensable, revocable (at Strigo’s discretion) right to access and use the Website and the Services subject to these Terms and in connection with websites, applications, or other web-based services that you own, license, or have a right to use (collectively, the “User Apps”), and in connection with any User Content (as defined below) you chose to upload and/or display in the framework of the Services. These Terms do not entitle you to any right or title in the Website and/or the Services (or any part thereof), other than the rights explicitly granted herein.
2. Evaluation Period and Beta Version
2.1 Strigo may make the Services or any part thereof available to you on an evaluation basis until the earlier of (i) the end of the applicable evaluation period pursuant to a Beta Program Agreement, (ii) your purchase of a Services subscription, or (iii) any termination of the evaluation by Strigo for any reason, or for no reason at all, by sending you a termination notice with immediate effect.
2.2 Strigo may, from time to time, offer access to services that are classified as Beta version. Access to and use of Beta versions may be subject to additional agreements. Strigo makes no representations that a Beta version will ever be made generally available and reserves the right to discontinue or modify a Beta version at any time without notice. Beta versions are provided AS IS, may contain bugs, errors or other defects, and your use of a Beta version is at your sole risk.
3. Subscription Fees
3.1 You will pay all amounts due and owing for the Services, including set up fees, subscription fees, infrastructure costs (as applicable), or any other fee or charge associated with your account, as applicable, in the amount and subject to the payment terms under the applicable Order Form (collectively, the “Subscription Fees”).
3.2 You agree that in the event that Strigo is unable to collect the Subscription Fees owed to Strigo for the Services, Strigo may take any other steps it deems necessary to collect such fees from you and you will be responsible for all costs and expenses incurred by Strigo in connection with such collection activity, including collection fees, court costs and attorneys' fees. You further agree that Strigo may collect interest at the lesser of 1.0% per month or the highest amount permitted by law on any amounts not paid when due. We may also block your access to the Services pending resolution of any amounts due by you to Strigo. Except to the extent otherwise expressly stated in this Agreement or in an applicable Order Form, all obligations to pay Subscription Fees are non-cancelable and all payments are non-refundable.
3.3 Your Subscription Fees are stated exclusive of any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales use or withholding taxes, assessable by any jurisdiction. You are responsible for paying any and all such taxes.
3.4 Strigo reserves the right to modify the Subscription Fees for the Services under one or more Order Forms, effective upon commencement of the next renewal subscription term of the relevant Order Form(s), by notifying you of such change in writing before the end of the then-current Subscription Term.
4. Your Content
4.1 You agree that you are solely responsible for the content you upload and/or provide to Strigo, the Website and/or Services ("User Content"), including all User Content uploaded, displayed or posted in the framework of Strigo Classroom and Strigo Labs and all User Content uploaded, displayed or posted on User Apps in the framework of Strigo Academy, and for compliance with all laws pertaining to the User Content, including, but not limited to, laws requiring you to obtain the consent of a third party to use the User Content and to provide appropriate notices of third party rights. You represent and warrant that you have the right to upload the User Content in the framework of the Services and that such use does not violate or infringe on any rights of any third party. Under no circumstances will Strigo be liable in any way for any (a) User Content that is transmitted or viewed while using the Services, (b) errors or omissions in the User Content, or (c) any loss, damage, cost or expense of any kind incurred as a result of the use of, access to, or denial of access to User Content.
4.2 It is the User’s sole responsibility to obtain any and all consents required under any applicable laws, regarding the posting of any personal information of others which is part of the User Content and to adhere to any applicable state and federal laws regarding such information.
4.3 Without derogating from the above, you expressly agree that the User Content that you post or upload will not include (i) any spam, unsolicited promotions, advertising, contests or raffles; (ii) content which is unlawful, defamatory, libelous, harassing, offensive, indecent, pornographic, abusive, fraudulent, threatening or vulgar; (iii) content that unlawfully discriminates on the basis of race, origin, ethnicity, nationality, religion, gender, occupation, sexual orientation, illness, physical or mental disability, faith, political view or socio-economical class; (iv) content that encourages criminal behavior or conduct that would constitute a criminal offense under any law, or could give rise to civil liability or other lawsuit; or (v) content that might reasonably pose a risk to a person’s safety, security or health. The above examples of unlawful and prohibited User Content do not constitute an exhaustive list.
4.4 Although Strigo is not responsible for any User Content, Strigo may delete, remove, edit or block any User Content available on the Services, at any time without notice to you, if in the sole judgment of Strigo, such User Content violates any provision of these Terms, or any law or which might be deemed offensive and you are solely responsible for creating backup copies of and replacing any User Content you post on the Website and/or Services at your sole expense. You agree and acknowledge that we may disclose User Content if required to do so by law or in the good faith belief that any such disclosure is reasonably necessary to comply with legal process, enforce these Terms, respond to claims that any User Content violates the rights of third parties or protect our rights, property or personal safety or that of our users and the public.
4.5 You agree not to upload or transmit any User Content that does or is intended to harm, disable, destroy or adversely affect performance of the Services in any way or which does or is intended to harm or extract information or data from other hardware, software or networks of Strigo or other users of Services.
4.6 We do not claim any ownership of the User Content and you retain copyright and any other rights you already hold in User Content which you submit, post or display on or through, the Services. You grant us a worldwide, non-exclusive, limited term license to access, use process, copy distribute, perform, export and display User Content only as reasonably necessary to: (a) provide, maintain and improve the Services; (b) prevent or address service, security, support or technical issues; and/or (c) as you expressly permitted in writing. You warrant that you have obtained all rights in the User Content to authorize Strigo to input, process, distribute and display the User Content as contemplated by these Terms and/or required to provide the Services. When you upload, post, publish or make available any User Content on the Website and/or Services, you grant to Strigo a non-exclusive, royalty-free license, to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for the purposes of providing you with the Website and/or Services and to enforce any agreement you may have with Strigo.
5. Responsibility for End Users
5.1 You assume full responsibility for any use of your End Users in accordance with these Terms and with applicable local, state, federal, national and international laws, regulations and treaties.
5.2 You are responsible for the activities of all End Users who access or use the Services through your account or the User Apps and you agree to ensure that any such End Users will comply with the terms of this Agreement and any Strigo policies. Strigo assumes no responsibility or liability for violations. If you become aware of any violation of this Agreement in connection with use of the Services by any person, please contact email@example.com. Strigo may investigate any complaints and violations that come to its attention and may take any (or no) action that it believes is appropriate, including, but not limited to issuing warnings and terminating accounts.
6. Use of Communication Services
6.1 The Services may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you, End Users or other third parties to communicate (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
6.2 Strigo does not control or endorse the content, messages or information found in any of the Communication Services and, therefore, Strigo specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any of the Communication Services.
6.3 Strigo has no obligation to monitor the Communication Services. However, Strigo reserves the right to (a) review materials posted and to remove any materials in its sole discretion; (b) terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever; and (c) disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Strigo's sole discretion.
7. No Unlawful or Prohibited Use
7.1 You agree that you will not and will not permit any End User to: (i) modify, disassemble, decompile, prepare derivative works of, or reverse engineer the Website and/or Services (or any part thereof); (ii) interfere with or violate any User or other third party’s right to privacy or other rights including intellectual property rights, or harvest or collect personally identifiable information about any Users of the Site and/or Services without their express consent, including using any robot, spider, site search or retrieval application, or other manual or automatic device or process to retrieve, index, or data-mine; (iii) engage in activity that is illegal, fraudulent, false, or misleading; (iv) transmit through the Services any material that may infringe the intellectual property or other rights of third parties; (v) build or benchmark a competitive product or service, or copy any features, functions or graphics of the Services; (vi) use the Services to communicate any message or material that is harassing, libelous, threatening, obscene, indecent, would violate the intellectual property rights of any party or is otherwise unlawful, that would give rise to civil liability, or that constitutes or encourages conduct that could constitute a criminal offense, under any applicable law or regulation; (vii) upload or transmit any software, User Content or code that does or is intended to harm, disable, destroy or adversely affect performance of the Services in any way or which does or is intended to harm or extract information or data from other hardware, software or networks of Strigo or other users of Services; (viii) engage in any activity or use the Services in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt the Website, Services, or any servers or networks connected to the Services or Strigo's security systems; or (ix) use the Services in violation of any Strigo policy or in a manner that violates applicable law, including but not limited to anti-spam, export control (including, without limitation, any laws regarding the export of data or software to and from the United States or other countries), privacy, and anti-terrorism laws and regulations and laws requiring the consent of subjects of audio and video recordings, and you agree that you are solely responsible for compliance with all such laws and regulations.
7.2 You may not reproduce, resell, or distribute the Services or any reports or data generated by the Services for any purpose unless you have been specifically permitted to do so under a separate agreement with Strigo. You may not offer or enable any third parties to use the Services purchased by you, display on any website or otherwise publish the Services or any Content obtained from a Service (other than Content created by you) or use the Services for the development, production or marketing of a service or product substantially similar to the Services.
8. Proprietary Rights
Strigo and/or its suppliers, as applicable, retain ownership of all proprietary rights in the Services and derivatives thereof (except for User Content) and in all trade names, trademarks, service marks, logos and domain names. In addition, Strigo retains all rights to aggregated and anonymous data derived from your use of the Services, with the understanding that such data will not be identifiable as belonging to or emanating from you nor will such data contain information that directly or indirectly identifies you or any other person (natural or otherwise).
In the course of using the Services, you or the End Users may provide Strigo with feedback and suggestions regarding the Services. All such feedback and suggestions and all rights therein shall be deemed automatically assigned to Strigo, without any royalty or accounting obligations to you or the End Users.
9. Third Party Components; Links to Other Websites and Applications
The Services may use or include third-party software, files and components that are subject to open source and third party license terms (“Third Party Components”). Your right to use such Third Party Components as part of, or in connection with, the Services is subject to any applicable acknowledgements and license terms accompanying such Third Party Components, contained therein or related thereto. If there is a conflict between the licensing terms of such Third Party Components and these Terms, the licensing terms of the Third Party Components shall prevail only in connection with the related Third Party Components. These Terms do not apply to any Third Party Components accompanying or contained in the Services and Strigo disclaims all liability related thereto. You acknowledge that Strigo is not the author, owner or licensor of any Third Party Components, and that Strigo makes no warranties or representations, express or implied, as to the quality, capabilities, operations, performance or suitability of Third Party Components. Under no circumstances shall the Services or any portion thereof (except for the Third Party Components contained therein) be deemed to be “open source” or “publicly available” software.
The Services contain links and references to websites and applications. Such links are not under the control of Strigo and Strigo is not responsible for the contents of any such link. Strigo does not endorse, sponsor or confirm any such link and shall not be liable for any communication or transaction that you make with them.
10. Collecting Content
We can collect or monitor certain content and other information you provide when you use our Services, including when you register or subscribe for an account, invite End Users and message or communicate with others. This can include information about how you use the Services, such as the frequency and duration of your activities and the results of your activities. In addition, we collect information about the End Users you are connected to, how you interact with them and the results of their activities. You hereby agree that we can analyze any such content and information for any purpose.
11. No Warranties
YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE PROVIDED ON “AS IS” AND “AS AVAILABLE” BASIS, AND STRIGO, INCLUDING ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, OR AGENTS (THE “STRIGO REPRESENTATIVES”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. STRIGO AND THE STRIGO REPRESENTATIVES MAKE NO WARRANTY OR REPRESENTATION REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES, REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OR CONTENT OBTAINED THROUGH THE SERVICES OR THAT THE SERVICES WILL MEET ANY USER'S REQUIREMENTS, OR BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE. USE OF THE SERVICES IS AT YOUR SOLE RISK. ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOU RESULTING FROM THE USE OF THE SERVICES. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SERVICES REMAINS WITH YOU. STRIGO DOES NOT ASSUME ANY RESPONSIBILITY FOR RETENTION OF ANY CONTENT OR COMMUNICATIONS BETWEEN USERS. STRIGO CANNOT GUARANTEE AND DOES NOT PROMISE ANY SPECIFIC RESULTS FROM USE OF THE SERVICES. THE SERVICES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STRIGO AND/OR THE STRIGO REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SERVICES, WITH THE DELAY OR INABILITY TO USE THE SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, YOU HEREBY ACKNOWLEDGE AND AGREE THAT THESE LIMITATIONS OF LIABILITY ARE AGREED ALLOCATIONS OF RISK CONSTITUTING IN PART THE CONSIDERATION FOR THE SERVICES TO YOU BY STRIGO, AND SUCH LIMITATIONS WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY, EVEN IF STRIGO OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND IN NO EVENT SHALL STRIGO’S CUMULATIVE LIABILITY TO YOU EXCEED AMOUNTS PAID TO STRIGO FOR USE OF THE SERVICES. IF YOU HAVE NOT MADE ANY PAYMENTS TO STRIGO FOR THE USE OF THE SERVICES, THEN STRIGO SHALL NOT HAVE ANY LIABILITY TOWARDS YOU. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES, OR WITH ANY OF THE TERMS OF THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES.
NO ACTION MAY BE BROUGHT BY YOU FOR ANY BREACH OF THESE TERMS MORE THAN ONE (1) YEAR AFTER THE ACCRUAL OF SUCH CAUSE OF ACTION.
Nothing in these Terms shall limit or exclude liability for anything that cannot be limited or excluded under applicable law.
You agree to defend, indemnify and hold harmless Strigo, any Strigo Representative and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, fines, late fees, cancellation fees and expenses (including attorney’s fees) arising directly or indirectly from: (i) your use of the Website and/or Services (or any part thereof); (ii) breach of these Terms by you; (iii) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party which relates to your use of (or inability to use) the Services; (iv) your violation of any third party intellectual property rights, privacy rights or other rights through your use of the Services or provision of information to the Services (including but not limited to obtaining consents from the requisite parties); and (v) your violation of any applicable law or regulation.
If you have purchased the Services for a specific term, such termination will be effective on the last day of the then-current term. Your Order Form may provide that a renewal term will begin automatically unless either party provides notice prior to the commencement of the next renewal term. If you fail to comply with any provision of these Terms, Strigo may terminate your subscription immediately and retain any fees previously paid by you. Sections 3, 4, 5, 7.2, and 8 through 15 inclusive, shall survive any termination of any subscription or Order Form. Upon any termination of your subscription, you must cease any further use of the Services. If at any time you are not happy with the Services, your sole remedy is to cease using the Services and follow this termination process.
16.1 a. What law will apply in disputes arising in connection with these Terms, and where such disputes will be resolved, depend on where you are domiciled.
If you are domiciled in:
You are contracting with:
The governing law is:
The exclusive venue for resolving disputes is:
United States or Canada
Delaware and controlling United States federal law
State and Federal courts in Delaware, USA
Any other country other than United States or Canada
Courts in Israel
b. Each party agrees to the applicable governing law above without regard to choice or conflicts of law rules, and to the exclusive jurisdiction of the applicable courts above.
16.2 These Terms embody the entire understanding and agreement between the Parties respecting the subject matter of these Terms and supersede any and all prior understandings, communications and agreements between the Parties respecting such subject matter, except that if you or your company have executed a separate written agreement or you have signed an order form referencing a separate agreement governing your use of the Services, then such agreement shall control to the extent that any provision of these Terms conflicts with the terms of such agreement. Strigo may elect to change or supplement the Terms from time to time at its sole discretion. Strigo will exercise commercially reasonable business efforts to provide notice to you of any material changes to these Terms. Within ten (10) business days of posting changes to these Terms (or ten (10) business days from the date of notice, if such is provided), they will be binding on you. If you do not agree with the changes, you should discontinue using the Services. If you continue using the Services after such ten-business-day period, you will be deemed to have accepted the changes to the Terms. In order to participate in certain Services, you may be notified that you are required to download software and/or agree to additional terms and conditions. Unless expressly set forth in such additional terms and conditions, those additional terms are hereby incorporated into these Terms.
16.3 Failure by either Party to exercise any of its rights under, or to enforce any provision of, these Terms will not be deemed a waiver or forfeiture of such rights or ability to enforce such provision. If any provision of these Terms is held by a court of competent jurisdiction to be illegal, invalid or unenforceable, that provision will be amended to achieve as nearly as possible the same economic effect of the original provision and the remainder of these Terms will remain in full force and effect.
16.4 The Services may be subject to export laws and regulations of the United States and other jurisdictions. Each party represents that it is not named on any U.S. government denied-party list. Neither party will permit its personnel or representatives to access any Service in a U.S.-embargoed country or in violation of any applicable export law or regulation.
16.5 Except for the payment of monies, neither party is liable for events beyond its reasonable control, including, without limitation, force majeure event.
16.6 These Terms have been prepared in the English language and such version shall be controlling in all respects and any non-English version of these Terms is solely for accommodation purposes.